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Dynamics Customer Relationship Management Limited CAL

Microsoft Dynamics CRM — гибкое и доступное решение для управления взаимоотношениями с клиентами, объединившее инструменты для сотрудников отделов продаж, маркетинга и обслуживания клиентов. Microsoft Dynamics CRM позволяет сократить цикл продажи, сделать его более предсказуемым и увеличить количество успешно закрытых сделок.


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Dynamics Customer Relationship Management Limited CAL
Поставщик: Microsoft Corporation
Сайт компании: http://www.microsoft.com/

Все цены и версии

Описание Dynamics Customer Relationship Management Limited CAL

Управление маркетинговой деятельностью

  • Сегметация клиентской базы;
  • Планирование и запуск маркетинговых кампаний;
  • Извлечение и фильтрация данных;
  • Создание отчетов и анализ;
  • Инструменты взаимодействия отделов продаж и маркетинга;
  • Порталы для просмотра информации.


Управление продажами

  • Управление счетами и контактами;
  • Территориальное управление;
  • Анализ и прогнозирование продаж;
  • Оффлайновый доступ и доступ к мобильным устройствам;
  • Быстрый доступ к продуктам, ценам и ценовым предложениям.


Управление обслуживанием клиентов

  • Управление счетами и контактами;
  • Управление заявками и взаимодействием с клиентами;
  • Управление продуктами и договорами;
  • Управление базой знаний;
  • Совместная работа команд и групп;
  • Отчеты об обслуживании и их анализ.


Серверные лицензии

  • Microsoft Dynamics CRM 4.0 Professional Server предлагает богатый набор возможностей и поддерживает развертывание в одном офисе, не имеет ограничений на число пользовательских лицензий, работает на Windows Server 2003 или Windows Small Business Server 2003 R2;

  • Microsoft Dynamics CRM 4.0 Workgroup Server предлагает такой же набор возможностей как и Professional Server, включает и поддерживает максимум 5 пользовательских лицензий, работает на Windows Server 2003 или Windows Small Business Server 2003 R2;

  • Microsoft Dynamics CRM 4.0 Enterprise Server предлагает богатый набор возможностей и поддерживает развертывание в нескольких офисах, не имеет ограничений на число пользовательских лицензий, работает на Windows Server 2003 или Windows Small Business Server 2003 R2.
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